why do people keep asking for a chapter that doesn't exist?

[*Jess♥]

This is getting incredibly frustrating so I'm putting it to you guys, how can i stop this from happening?
I am getting really fed up with sending chapters to people with july2013 clearly labelled as having no chapter.
yet people keep asking me, when we are going to do a chapter for July. it's infuriating that people keep thinking there is some way we can magically create a chapter out of thin air when the author did not produce a chapter.
I don't want to have to keep explaining that when I state there is no chapter it means there is NO CHAPTER.
each time somebody asks the same question to me via PM it makes me so angry, I don't want to reply back with an angry comment because for that person it is an innocent question that they have only ever asked once, but for me I have been asked so many times, it's like I feel like I'm hitting  my head against a brick wall.
 
currently, I write the list like this :-
chapter apr - http ://www.japan-leg...1304-apr2013.zip
chapter may - http ://www.japan-leg...1305-may2013.zip
chapter jun - http ://www.japan-leg...1306-jun2013.zip
chapter jul - no chapter this month
chapter aug - http ://www.japan-leg...1308-aug2013.zip
 
Now I don't see how clearer I can be that there is no chapter for July.  yet I keep getting asked the same question.
any help would be most appreciated.

[Matt Bellamy]

I could draw a picture of Sho and Aptom drinking tea with Shin as the chapter, with  caption saying "On Break"

 

Or better yet, get Cannibal to ask one of the two guyver fan girls to do it. They do better "bishie" guys.

 

Seriously though... Maybe make sure there is an extra page in the previous months chapter saying " There is no chapter next month" or the like... Or putting it on the last page of the chapter itself.

 

But, I know this is something that almost every manga translation team goes through. Some ignore it. Some have a Copy and Paste statement regarding these things. While most have a separate e-mail account so that this does not bog down their regular e-mails. However, I do understand that because you have subscribers, ignoring the e-mails isn't that great of an option... Unless you specifically note that those e-mails will be ignored.

 

And I'm not judging people specifically or anything, but in my experiences, Subscribers are very greedy. They think if they are paying for something, they deserve all they can get their grubby hands on, despite knowing exactly what they are paying for... Even if that month no product exists. This kind of thing is just part of the "job" as it were.

[*Jess♥]

hey, you know what, that idea of a nice drawing sounds pretty awesome!

if you do have the free time and decide to draw something like that, I would love to send it out and that way there will be a clear message and should solve the problem.

great idea!

[LordSpleach]

You could put a separate message box on the top page of forum that indicates the most recent chapters including the breaks in releases.

[*guyverfan]

i understand totally the way you feel yuki, i work frontline dealing with customers face to face and have the same quetions asked constantly by different people, its hard to keep my bottom lip bit!

 

could you perhaps word it slightly differently as people seem to interpret this as that there was no translation for july?

 

maybe....-'no official Japanese chapter produced/released this month'.....?

 

i'm sure you'll work something out.